🔁 Returns & Exchanges Policy

We want you to love your purchase! If you're not completely satisfied, we're here to help.

Return Eligibility

• Returns are accepted within 14 Days of the delivery date.

• Items must be unused, unopened, and in their original packaging.

• Proof of purchase (order confirmation or receipt) is required.

• For hygiene reasons, we cannot accept returns on opened personal care items, including [e.g., period products, skincare, etc.].

How to Start a Return
To initiate a return, please contact us at shippingfemvybe@gmail.com with:

• Your order number

• The reason for the return

• Photos (if the item is damaged or incorrect)

We’ll review your request and provide return instructions if eligible.

Return Shipping

• Customers are responsible for return shipping costs unless the item arrived damaged or we made an error.

• We recommend using a trackable shipping service, as we are not responsible for lost returns.

Exchanges
We offer exchanges for:

• Items that arrived damaged or defective

• Incorrect items sent by mistake
  If you need to exchange an item, contact us within 7 days of receiving your order.

Refunds

• Once we receive and inspect your return, we’ll notify you by email.

• If approved, your refund will be processed to your original payment method within 5–10 business days.

• Shipping fees are non-refundable.

Non-Returnable Items

• Gift cards

• Downloadable digital products

• Sale or clearance items

• Opened or used personal care products (for hygiene reasons)

Damaged or Incorrect Orders
If your order arrived damaged or incorrect, we sincerely apologize. Please email us within 48 hours of delivery with a photo, and we’ll make it right.

Need Help?
Questions? Reach out to our support team at Shippingfemvybe@gmail.com. We're happy to assist!